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Support & maintenance
Implementation, training, monitoring, updates and troubleshooting — under AMC and managed plans with clear response times, so every system we deliver keeps working.
Support & maintenance
Implementation, training and long-term care — with AMC and managed plans that keep every system healthy.
Deployment, configuration and data migration.
Role-based training for users and administrators.
Fixes, enhancements and compatibility updates.
Proactive watch on servers, apps and networks.
Patches and version upgrades applied safely.
Defined response times when something breaks.
Continuous hardening and vulnerability response.
Performance tuning and cost reviews.
Annual and managed plans with clear SLAs.
Plans
Every plan is written with defined scope, response times and a single point of contact.
Annual maintenance for software we have built or taken over.
Your office or plant IT operated and supported at a fixed monthly fee.
Continuous operation of cloud environments and security controls.
FAQ
What clients usually ask before signing an AMC or managed plan.
Response and resolution targets depend on the plan and severity — typically same-business-day response for standard issues and priority handling for outages. Exact SLAs are written into every agreement.
Contact
Tell us about your requirement — a new system, an integration, infrastructure or support. We’ll come back with a clear next step.
Office
Office No. 4, Pankaj Plaza, Plot No. 7, Pocket 7, Sector 12, Dwarka, New Delhi, India 110078Mindware Infotech — a wholly owned subsidiary of Mindware